Medical laboratory technicians’ job satisfaction in Generations X, Y, and Z: Findings from an online survey in Austria / Arbeitszufriedenheit österreichischer biomedizinischer Analytikerinnen in den Generationen X, Y und Z: Ergebnisse einer Online-Umfrage aus Österreich

NOABSTRACTMedical laboratory technicians (MLTs) play an essential role in health care, and the profession has to deal increasingly with staff shortages. Consequently, retention of employees has become a crucial issue. So far, little attention has been paid to generational differences in factors rega...

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Bibliographic Details
Published in:International Journal of Health Professions (Warsaw, Poland) Poland), 2023-01, Vol.10 (1), p.93-102
Main Authors: Schmidt, Diana, Latzke, Markus
Format: Article
Language:English
Subjects:
Age differences
Arbeitszufriedenheit
Baby boomers
Biomedizinische Analytikerinnen
Coronaviruses
Generation X
Generational differences
Generationen X, Y, und Z
Generations X, Y, and Z
Gesundheitsberuf
healthcare professionals
Job satisfaction
Labor shortages
Medical laboratories
medical laboratory technicians
Medical personnel
Millennials
Nurses
online survey
Online-Umfrage
Professionals
Professions
Questionnaires
Wages & salaries
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Summary:NOABSTRACTMedical laboratory technicians (MLTs) play an essential role in health care, and the profession has to deal increasingly with staff shortages. Consequently, retention of employees has become a crucial issue. So far, little attention has been paid to generational differences in factors regarding job satisfaction of MLTs, and comparatively few studies have included the youngest cohort of Generation Z. The aim of this study was to analyse aspects of MLTs’ job satisfaction from a generational perspective and to identify potential for improvement according to the different generations studied.A cross-sectional online survey study design was used. A total of 382 MLTs completed the online survey of which 371 met the eligibility criteria and were assigned to one of the three generational cohorts. The analysis focused on several aspects of job satisfaction, the gap between the perceived relevance and realization of these aspects, and factors influencing job satisfaction by generation.For all aspects of job satisfaction, and across all generations, realization was rated worse than importance. Recognition represents the most important influencing factor for job satisfaction, but other aspects are specifically relevant to one of the three generations, such as relationships for Generation X, meaningful contribution for Generation Y, and income for Generation Z.The various aspects of job satisfaction show commonalities and differences between the three generations. Employers and professional associations can draw on these findings to positively influence job satisfaction through generation-specific interventions to support this essential healthcare workforce.
ISSN:2296-990X
2296-990X
DOI:10.2478/ijhp-2023-0015