Wellness spa hotel experience: evidence from spa hotel guests in Serbia

Purpose This study aims to develop and test a model of the wellness spa hotel experience. The model proposes that experiencescape dimensions (sensory, functional, social, natural and hospitality culture) are important antecedents of guest satisfaction with a wellness spa hotel experience. The study...

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Bibliographic Details
Published in:Tourism review (Association internationale d'experts scientifiques du tourisme) 2025-06, Vol.80 (6), p.1300-1319
Main Authors: Dimitrovski, Darko, Marinković, Veljko, Djordjevic, Aleksandar, Sthapit, Erose
Format: Article
Language:English
Subjects:
Consumer behavior
COVID-19
Data collection
Hospitality industry
Hotels & motels
Resorts & spas
Wellness programs
Word of mouth advertising
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