Occupational Stress: Its Causes and Consequences for Job Performance

This paper reports two studies of occupational stress and its relation with antecedent variables and job performance. The first study, in which 104 nurses participated in group discussions and 96 nurses completed a questionnaire, identified 45 stressful events for nurses. In the second study, 171 nu...

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Bibliographic Details
Published in:Journal of applied psychology 1986-11, Vol.71 (4), p.618-629
Main Authors: Motowidlo, Stephan J, Packard, John S, Manning, Michael R
Format: Article
Language:English
Subjects:
Adult
Biological and medical sciences
Causes
Consequence
Effects
Emotional Responses
Employee Performance Appraisal
Employment
Female
Fundamental and applied biological sciences. Psychology
Human
Humans
Job Performance
Job Satisfaction
Male
Motivation. Job satisfaction. Attitude
Nurses
Nursing Staff, Hospital - psychology
Occupational
Occupational Diseases - psychology
Occupational psychology
Occupational Stress
Personality Correlates
Personnel Management
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Questionnaires
Social research
Statistical analysis
Stress
Stress, Psychological - complications
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Summary:This paper reports two studies of occupational stress and its relation with antecedent variables and job performance. The first study, in which 104 nurses participated in group discussions and 96 nurses completed a questionnaire, identified 45 stressful events for nurses. In the second study, 171 nurses who completed another questionnaire were also rated by a supervisor and/or a co-worker. Ratings of interpersonal aspects of job performance (such as sensitivity, warmth, consideration, and tolerance) and cognitive/motivational aspects (such as concentration, composure, perseverence, and adaptability) correlated significantly with self-reported perceptions of stressful events, subjective stress, depression, and hostility. Models developed through path analysis suggest that the frequency and subjective intensity of the 45 events identified in Study 1 cause feelings of stress, which lead to depression, which, in turn, causes decrements in interpersonal and cognitive/motivational aspects of job performance.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.71.4.618