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Attributional Bias and Course Evaluations

Self-serving bias, a type of attributional bias, refers to people's tendency to take credit for success and avoid blame for failure. How this affects course evaluations is tested by comparing the self-esteem model, predicting that course evaluations reflect actual grades, with the expectancy-co...

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Bibliographic Details
Published in:Journal of educational psychology 1990-06, Vol.82 (2), p.341-351
Main Authors: Gigliotti, Richard J, Buchtel, Foster S
Format: Article
Language:English
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Summary:Self-serving bias, a type of attributional bias, refers to people's tendency to take credit for success and avoid blame for failure. How this affects course evaluations is tested by comparing the self-esteem model, predicting that course evaluations reflect actual grades, with the expectancy-confirmation model, predicting that evaluations reflect confirmation or disconfirmation of grade expectations. Questionnaire data were obtained from all students ( N = 691) in 38 classes representing 16 disciplines. Analyses at both the individual and class-mean level show that "self-serving" bias has a minimal or nonexistent effect on evaluations; that the self-esteem model explains best; and that the amount of bias caused by grades, self-serving bias, and 18 demographic/situational variables is low for all evaluation dimensions. The results support the validity of properly obtained course evaluations.
ISSN:0022-0663
1939-2176
DOI:10.1037/0022-0663.82.2.341