“Physician and patient communication training in primary care: Effects on participation and satisfaction”: Correction

• Published in: Health psychology 2009-03, Vol.28 (2), p.263-263
• Main Authors: Haskard, Kelly B., Williams, Summer L., DiMatteo, M. Robin, Rosenthal, Robert, White, Maysel Kemp, Goldstein, Michael G.
• Format: Article
• Language: English
• Subjects: Client Satisfaction; Communication Skills; Communication Skills Training; Human; Physicians; Therapeutic Processes; Treatment Outcomes
• ISSN: 0278-6133; 1930-7810
• DOI: 10.1037/a0015234

Reports an error in "Physician and patient communication training in primary care: Effects on participation and satisfaction" by Kelly B. Haskard, Summer L. Williams, M. Robin DiMatteo, Robert Rosenthal, Maysel Kemp White and Michael G. Goldstein ( Health Psychology, 2008[Sep], Vol 27[5], 513-522). There was a typographical error in the text on page 521, in the first sentence of the first full paragraph. The corrected sentence is provided in the erratum. (The following abstract of the original article appeared in record 2008-13168-002.) Objective: To assess the effects of a communication skills training program for physicians and patients. Design: A randomized experiment to improve physician communication skills was assessed 1 and 6 months after a training intervention; patient training to be active participants was assessed after 1 month. Across three primary medical care settings, 156 physicians treating 2,196 patients were randomly assigned to control group or one of three conditions (physician, patient, or both trained). Main Outcome Measures: Patient satisfaction and perceptions of choice, decision-making, information, and lifestyle counseling; physicians' satisfaction and stress; and global ratings of the communication process. Results: The following significant (p < .05) effects emerged: physician training improved patients' satisfaction with information and overall care; increased willingness to recommend the physician; increased physicians' counseling (as reported by patients) about weight loss, exercise, and quitting smoking and alcohol; increased physician satisfaction with physical exam detail; increased independent ratings of physicians' sensitive, connected communication with their patients, and decreased physician satisfaction with interpersonal aspects of professional life. Patient training improved physicians' satisfaction with data collection; if only physician or patient was trained, physician stress increased and physician satisfaction decreased. Conclusion: Implications for improving physician-patient relationship outcomes through communication skills training are discussed. (PsycINFO Database Record (c) 2016 APA, all rights reserved) (Source: journal abstract)