Employee voice and job satisfaction in Australia: The centrality of direct voice

This study examines the relationship between employee voice and job satisfaction using data from the 2007 Australian Workplace Representation Survey (AWRPS) of 1,022 employees. Drawing on human resource management and industrial relations literature, we test hypotheses concerning the relationship be...

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Bibliographic Details
Published in:Human resource management 2011-01, Vol.50 (1), p.95-111
Main Authors: Holland, Peter, Pyman, Amanda, Cooper, Brian K., Teicher, Julian
Format: Article
Language:English
Subjects:
communication
employee participation
employee relations
employee voice
Employees
job involvement
Job satisfaction
Labor relations
Management theory
organizational effectiveness and satisfaction
Regression analysis
Studies
unions
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Summary:This study examines the relationship between employee voice and job satisfaction using data from the 2007 Australian Workplace Representation Survey (AWRPS) of 1,022 employees. Drawing on human resource management and industrial relations literature, we test hypotheses concerning the relationship between direct and union voice arrangements and job satisfaction. This relationship represents a gap in the literature, which is important from both theoretical and practical perspectives. Controlling for a range of personal, job, and workplace characteristics, regression analyses suggest that although evidence of voice complementarity exists, direct voice appears to be the central voice arrangement underpinning employees' job satisfaction. The article concludes by highlighting the study's implications for management practice and identifies avenues for further research. © 2011 Wiley Periodicals, Inc.
ISSN:0090-4848
1099-050X
DOI:10.1002/hrm.20406