Catching Falling Stars: A Human Resource Response to Social Capital's Detrimental Effect of Information Overload on Star Employees

Because star employees are more visible and productive, they are likely to be sought out by others and develop an information advantage through their abundant social capital. However, not all of the information effects of stardom are beneficial. In this paper, we theorize that stars' robust soc...

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Bibliographic Details
Published in:The Academy of Management review 2012-07, Vol.37 (3), p.396-418
Main Authors: Oldroyd, James B, Morris, Shad S
Format: Article
Language:English
Subjects:
Access to information
Human capital
Human resource management
Information
Information overload
Knowledge management
Management science
Management theory
Operations research
Personnel management
Social capital
Statistical analysis
Studies
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Summary:Because star employees are more visible and productive, they are likely to be sought out by others and develop an information advantage through their abundant social capital. However, not all of the information effects of stardom are beneficial. In this paper, we theorize that stars' robust social capital may produce an unintended side-effect of information overload. We highlight the role of human resource management in minimizing the effects of information overload for stars, and we discuss avenues for future research. [PUBLICATION ABSTRACT]
ISSN:0363-7425
1930-3807
DOI:10.5465/amr.2010.0403