structure of the small animal consultation

OBJECTIVES: To analyse the structure of small animal consultations in order to increase understanding of the consultation processes, locate decision‐making in the wider practice context and stimulate further research. METHODS: Analysis of 48 video‐recorded consultations from first opinion small anim...

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Bibliographic Details
Published in:Journal of small animal practice 2013-09, Vol.54 (9), p.453-458
Main Authors: Everitt, S, Pilnick, A, Waring, J, Cobb, M
Format: Article
Language:English
Subjects:
animals
decision making
Female
Humans
information dissemination
Male
Medical History Taking - veterinary
Physical Examination - veterinary
Studies
Time Factors
veterinary clinics
Veterinary Medicine - methods
Veterinary Medicine - statistics & numerical data
video recorders
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Summary:OBJECTIVES: To analyse the structure of small animal consultations in order to increase understanding of the consultation processes, locate decision‐making in the wider practice context and stimulate further research. METHODS: Analysis of 48 video‐recorded consultations from first opinion small animal practices. These consultations were time and thematically coded in order to enable analysis. RESULTS: The mean length of the recorded consultations was 11 minutes and 45 seconds with a range of 4–28 minutes. Analysis indicates that both the clinical tasks and communication taking place in the consultation are often performed in an iterative and interactive fashion in contrast to the sequential methods frequently being taught. CLINICAL SIGNIFICANCE: This study shows that the consultation is a complex process that is often performed in an iterative and interactive fashion and that may be difficult to complete within the 10 minutes frequently allocated. This warrants further research.
ISSN:0022-4510
1748-5827
DOI:10.1111/jsap.12115