Job involvement and performance among middle managers in Sri Lanka

This paper examines performance evaluation outcomes for middle managers in the garment sector in Sri Lanka and seeks to explain variations in levels of job involvement and perceptions of organizational support. Some 155 middle managers across three firms were segregated into high- and low-performing...

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Bibliographic Details
Published in:International journal of human resource management 2013-12, Vol.24 (21), p.4008-4025
Main Authors: Jayawardana, Ananda K.L., O'Donnell, Michael, Jayakody, J.A.S.K.
Format: Article
Language:English
Subjects:
Clothing industry
economic exchange
Employers
job involvement
Job performance
Job satisfaction
Managers
Middle management
Organizational behavior
Organizational structure
perceived organizational support
performance evaluation
Social exchange
Sri Lanka
Studies
turn over intentions
Turnover
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Summary:This paper examines performance evaluation outcomes for middle managers in the garment sector in Sri Lanka and seeks to explain variations in levels of job involvement and perceptions of organizational support. Some 155 middle managers across three firms were segregated into high- and low-performing groups. High-performing managers tended to have higher perceptions of organizational support, resulting in a social exchange relationship with their employer, and expressed higher job satisfaction and lower turnover intentions. Managers assessed as low performers experienced more negative perceptions of organizational support, lower job satisfaction and an economic exchange relationship with their employer. Significantly, for both high and low performers these outcomes were moderated by job involvement. These findings highlight the need for organizations to pay careful attention to the factors influencing job involvement and perceived organizational support. The paper concludes with a discussion on the practical implications of the findings for human resource managers.
ISSN:0958-5192
1466-4399
DOI:10.1080/09585192.2013.781526