Who DO You Trust?

The world has been changing since the beginning, but many people don't grasp that change is accelerating. From medical advances to transportation speeds to communication ease to knowledge sharing, the world is experiencing an unprecedented acceleration of change. This change is technical and so...

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Bibliographic Details
Published in:Quality progress 2014-08, Vol.47 (8), p.24
Main Author: Hacker, Stephen K
Format: Magazinearticle
Language:English
Subjects:
Corporate culture
Knowledge sharing
Management of change
Total quality
Trust
Online Access:Get full text
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Summary:The world has been changing since the beginning, but many people don't grasp that change is accelerating. From medical advances to transportation speeds to communication ease to knowledge sharing, the world is experiencing an unprecedented acceleration of change. This change is technical and social in nature. Organizations are under much stress to rapidly deliver quality, creativity awl responsiveness. Increasingly, workplaces rely on cooperation, teamwork, empowerment, coordination, knowledge sharing, cross-functional groups and business-to-business partnerships. More and more, organizational success is being contributed to by high-performance work teams and through strong interpersonal relationships. Trust is understood to be vital to these functioning social structures. Research has shown trust to be a key component in producing a high-performance culture in which collaboration and helping behaviors are critical. In short, trust is essential to the social undertaking of quality and continuous improvement. The culture of an organization has a direct impact on trust because it sets the norms and acceptable behaviors.
ISSN:0033-524X