Five Steps to Providing Effective Feedback in the Clinical Setting: A New Approach to Promote Teamwork and Collaboration

Background: Feedback is a major component of clinical education. Feedback reinforces or modifies behavior and helps learners to validate knowledge and feel motivated to learn. Traditionally, feedback is used by clinical educators who observe learners’ behavior and provide expert direction. Teamwork...

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Bibliographic Details
Published in:The Journal of nursing education 2015-07, Vol.54 (7), p.399-403
Main Authors: Motley, Cindy L, Dolansky, Mary A
Format: Article
Language:English
Subjects:
Clinical Competence
Clinical Experience
Clinical outcomes
Collaborative learning
Communication
Communication (Thought Transfer)
Competency-Based Education - organization & administration
Cooperative Behavior
Criticism
Education, Nursing, Graduate - organization & administration
Effectiveness studies
Emotional Response
Environment
Faculty, Nursing - statistics & numerical data
Feedback
Female
Group Discussion
Health Services
Humans
Interprofessional Relations
Leadership
Learning Theories
Male
Nurses
Nursing
Quality Improvement
Safety Education
Self Efficacy
Socialization
Students, Nursing - statistics & numerical data
Teaching Methods
Teamwork
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Summary:Background: Feedback is a major component of clinical education. Feedback reinforces or modifies behavior and helps learners to validate knowledge and feel motivated to learn. Traditionally, feedback is used by clinical educators who observe learners’ behavior and provide expert direction. Teamwork and collaboration is one of the six Quality and Safety Education for Nurses core competencies developed for prelicensure and graduate nurses. These skills are important in the current complex health care environment. Method: On the basis of the literature and prior experience, a new approach for clinical educators is using feedback to teach teamwork and collaboration skills. Results: Five steps educators can take to provide effective feedback in the clinical setting are to (a) create a culture of feedback, (b) use structured communication tools, (c) encourage dialogue, (d) acknowledge the human factor, and (e) embrace a leadership role. Conclusion: This new approach enhances feedback and teaches teamwork and collaboration. [This new approach enhances feedback and teaches teamwork and collaboration. [ J Nurs Educ. 2015;54(7):399–403.]
ISSN:0148-4834
1938-2421
DOI:10.3928/01484834-20150617-08