Factors influencing experience in crowds – The participant perspective

Humans encounter crowd situations on a daily basis, resulting in both negative and positive experiences. Understanding how to optimise the participant experience of crowds is important. In the study presented in this paper, 5 focus groups were conducted (35 participants, age range: 21–71 years) and...

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Bibliographic Details
Published in:Applied ergonomics 2017-03, Vol.59 (Pt A), p.431-441
Main Authors: Filingeri, Victoria, Eason, Ken, Waterson, Patrick, Haslam, Roger
Format: Article
Language:English
Subjects:
Adult
Aged
Commerce
Communication
Consumer Behavior
Crowding - psychology
Crowds
Environment
Facility Design and Construction
Female
Focus Groups
Humans
Location Directories and Signs
Male
Middle Aged
Participant experience
Safety
Satisfaction
Social Behavior
Spatial Behavior
Sports
Transportation
Walking
Young Adult
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