For the Sake of their Health: Older Service Users’ Requirements for Social Care to Facilitate Access to Social Networks Following Hospital Discharge

Facilitating older service users' requirements for access to or re-engagement in social networks following hospital discharge is recognized in social care analysis and policy as critically important. This is because of the associated benefits for restoring physical health and psychological well...

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Bibliographic Details
Published in:The British journal of social work 2008-01, Vol.38 (1), p.73-90
Main Authors: McLeod, Eileen, Bywaters, Paul, Tanner, Denise, Hirsch, Maureen
Format: Article
Language:English
Subjects:
Feedback
Friendship
Home care services
hospital discharge
Hospitals
intermediate care
Older adults
Older people
older service users
Physical health
Qualitative research
Questionnaires
Social networking
Social networks
Social policy
Social psychology
Social work
United Kingdom
Wellbeing
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Summary:Facilitating older service users' requirements for access to or re-engagement in social networks following hospital discharge is recognized in social care analysis and policy as critically important. This is because of the associated benefits for restoring physical health and psychological well-being. However, it tends to be a neglected dimension of current social care/intermediate care. Our paper draws on a qualitative study of voluntary sector hospital aftercare social rehabilitation projects in five UK localities, which focused on addressing this issue. Through examining older service users' feedback and experience, our study confirms the health benefits of social care facilitating access to social networks at this crucial juncture. By providing sensitive interpersonal interaction, advocacy and 'educational' assistance, social care workers supported older service users' re-engagement in a variety of networks. These included friendship, recreational and family groups, health care treatment programmes and locality based contacts and organizations. As a result, material, interpersonal and health care resources were accessed, which contributed to restoring and sustaining physical health and psychological well-being. The process of such social care also emerged as critical. This included ensuring that objectives reflected service users' priorities; integrating 'low-level' home care; offering befriending; and challenging the pre-set time frame of intermediate care.
ISSN:0045-3102
1468-263X
DOI:10.1093/bjsw/bcl341