A pilot study of an emotional intelligence training intervention for a paediatric team

ObjectiveEmotional intelligence (EI) is the individual's ability to perceive, understand and manage emotion and to understand and relate effectively to others. We examined the degree to which EI training may be associated with a change in EI among different medical personnel and patient satisfa...

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Bibliographic Details
Published in:Archives of disease in childhood 2017-02, Vol.102 (2), p.159-164
Main Authors: Bamberger, Ellen, Genizi, Jacob, Kerem, Nogah, Reuven-Lalung, Ayalla, Dolev, Niva, Srugo, Isaac, Rofe, Amnon
Format: Article
Language:English
Subjects:
Child
Control Groups
Emotional Intelligence
Emotions
Humans
Inservice Training
Intergenerational relationships
Intervention
Medical personnel
Nurses
Occupational stress
Patient Care Team
Patient Satisfaction
Pediatrics
Pediatrics - education
Physicians
Pilot Projects
Professionals
Questionnaires
Surveys and Questionnaires
Training
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Summary:ObjectiveEmotional intelligence (EI) is the individual's ability to perceive, understand and manage emotion and to understand and relate effectively to others. We examined the degree to which EI training may be associated with a change in EI among different medical personnel and patient satisfaction.Design, setting and participantsThe EI of 17 physicians and 10 nurses in paediatric ward was prospectively evaluated with Bar-On's EI at baseline and after 18 months. 11 physicians who did not undergo the intervention served as controls.InterventionsThe intervention consisted of a training programme comprising group discussions, simulations and case studies.Main outcomes and measuresPre-emotional quotient inventory (EQ-i) and post-EQ-i scores and patient satisfaction surveys of nurse and physicians pre-intervention and post-intervention were analysed.ResultsThe mean overall EI score of the study sample rose from 99.0±9.6 (both plus and minus mathematical operations standing for SD) at baseline to 105.4±10 (p
ISSN:0003-9888
1468-2044
DOI:10.1136/archdischild-2016-310710