Impact assessment on patients’ satisfaction and healthcare professionals’ commitment of software supporting Directly Observed Treatment, Short-course: A protocol proposal

Doctors, nurses, and other healthcare professionals use software that affects the patients. Directly Observed Treatment, Short-course is the name given to the tuberculosis control strategy recommended by the World Health Organization. The main goal of this work is to propose a protocol for evaluatin...

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Bibliographic Details
Published in:Health informatics journal 2019-06, Vol.25 (2), p.350-360
Main Authors: Rijo, Rui Pedro Charters Lopes, Crepaldi, Nathalia Yukie, Bergamini, Fernanda, Rodrigues, Lídia Maria Lourençon, de Lima, Inácia Bezerra, da Silva Castro Perdoná, Gleici, Alves, Domingos
Format: Article
Language:English
Subjects:
Medical treatment
Patient satisfaction
Software
Tuberculosis
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Summary:Doctors, nurses, and other healthcare professionals use software that affects the patients. Directly Observed Treatment, Short-course is the name given to the tuberculosis control strategy recommended by the World Health Organization. The main goal of this work is to propose a protocol for evaluating the impact of healthcare software supporting Directly Observed Treatment, Short-course on patients, healthcare professionals, and services. The proposed protocol consists of a set of instruments and steps. The instruments are reliable and validated existing questionnaires to be applied before and after using the software tool. The literature points out the need for standards on the software assessment. This is particularly critical when software affects patients directly. The present protocol is a universal tool to assess the impact of software used to support the fight against the tragedy of tuberculosis where a rigorous evaluation of IT in healthcare is highly recommended and of great importance.
ISSN:1460-4582
1741-2811
DOI:10.1177/1460458217712057