Mining consumer experiences of repairing electronics: Product design insights and business lessons learned

Despite various efforts to shed light on the different aspects of repair and maintenance processes, our entire understanding of the repair practices done on consumer electronics comes from either the manufactures or professional repair experts. There is a lack of systematic, well-documented studies...

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Bibliographic Details
Published in:Journal of cleaner production 2016-11, Vol.137, p.716-727
Main Authors: Raihanian Mashhadi, Ardeshir, Esmaeilian, Behzad, Cade, Willie, Wiens, Kyle, Behdad, Sara
Format: Article
Language:English
Subjects:
business enterprises
consumer attitudes
Consumer electronics
Consumption
Data mining
electronic equipment
Electronics
experts
Failure
Internet
Maintenance
maintenance and repair
mining
Product design
Product end-of-use recovery
Product repair
Regression analysis
Repair
Repairing
surveys
WEEE
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