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How to help customers look after customers
As businesses harness the power of technology to streamline their processes and develop high-quality products, the business world is changing, becoming more sophisticated. The latest concern for forward-thinking executives goes beyond their own profit margins to those of their customers. New support...
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| Published in: | Computing Canada 1998-10, Vol.24 (38), p.31 |
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| Main Author: | |
| Format: | Magazinearticle |
| Language: | English |
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| Online Access: | Get full text |
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| container_end_page | |
| container_issue | 38 |
| container_start_page | 31 |
| container_title | Computing Canada |
| container_volume | 24 |
| creator | Beauchemin, Robert |
| description | As businesses harness the power of technology to streamline their processes and develop high-quality products, the business world is changing, becoming more sophisticated. The latest concern for forward-thinking executives goes beyond their own profit margins to those of their customers. New support products or initiatives that help enterprises manage the entire life cycle of customer relationships are springing up across the industry. |
| format | magazinearticle |
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| fulltext | fulltext |
| identifier | ISSN: 0319-0161 |
| ispartof | Computing Canada, 1998-10, Vol.24 (38), p.31 |
| issn | 0319-0161 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_225002781 |
| source | ABI/INFORM Global (ProQuest) |
| subjects | Customer relationship management Customer services Marketing Software Systems design Trends |
| title | How to help customers look after customers |
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