Investigation of the effect of social support perceived by workplace employees on anxiety and job satisfaction during COVID-19

The COVID-19 pandemic has become a major cause of stress and anxiety at work. To examine the effects of the support provided to the employees by the workplaces about the depression, anxiety, stress, job satisfaction of the employees during the COVID-19. The inclusion criterias were as follows: being...

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Bibliographic Details
Published in:Work (Reading, Mass.) Mass.), 2022, Vol.72 (1), p.49-58
Main Authors: Göktaş, Ayşe, Özdinç, Sevgi
Format: Article
Language:English
Subjects:
Adolescent
Adult
Aged
Anxiety
Coronaviruses
COVID-19
COVID-19 - epidemiology
Cross-Sectional Studies
Employees
Female
Humans
Job Satisfaction
Mental depression
Mental health
Middle Aged
Occupational health
Organizational aspects
Pandemics
Psychological stress
Regression models
Social interactions
Social Support
Statistical analysis
Stress
Stress, Psychological - etiology
Surveys and Questionnaires
Workplace - psychology
Workplaces
Young Adult
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Summary:The COVID-19 pandemic has become a major cause of stress and anxiety at work. To examine the effects of the support provided to the employees by the workplaces about the depression, anxiety, stress, job satisfaction of the employees during the COVID-19. The inclusion criterias were as follows: being between 18 and 65 years old, working at the time of the survey. The study self-administered included Depression-Anxiety-Stress Scale (DASS), Organizational Support Perception Scale, Job Satisfaction Scale (JSS). In total, 260 people (mean age 38.17±14.9 years, 148 female) completed the survey. Extremely severe depression displayed on 39.9 %, extremely severe anxiety on 37.1%, and severe stress on 28.3% of the participants. Scores for depression (9.6±9.03), anxiety (7.2±7.04), stress (11.7±7.8) were also high for employees. It was observed that the average of organizational support score was 30.4±7.24, and the average job satisfaction score was 28.6±5.35. There was a statistically significant positive correlation between organizational support and job satisfaction (r = 0.562, p = 0.00). Considering the relationship between organizational support and DASS scale; there was negative correlation between (r =-0.161, p = 0.013). The results of the regression indicated that the model explained 32.9 % of the variance and that the model was a significant predictor, F (2,66)=117.145, p 
ISSN:1051-9815
1875-9270
DOI:10.3233/WOR-211229