Control: The Foundation of Successful Safety Planning

More importantly, staff need feedback about their performance, both as individuals and as team members. Posting unit results such as the number of days since the last event or the percentage of process compliance, creating dashboards, establishing competition among shifts or units, and scheduling hu...

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Bibliographic Details
Published in:Journal of healthcare management 2024-07, Vol.69 (4), p.240-243
Main Author: Hendrickson, Susan W
Format: Article
Language:English
Subjects:
Catheters
Communication
Compliance
Education
Health care access
Humans
Leadership
Nosocomial infections
Patient Safety
Safety Management - organization & administration
Success
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Summary:More importantly, staff need feedback about their performance, both as individuals and as team members. Posting unit results such as the number of days since the last event or the percentage of process compliance, creating dashboards, establishing competition among shifts or units, and scheduling huddles to review progress toward goals are all tactics that will generate discussion, keep people engaged, and increase the chances of sustaining a change. Typically, both process measures and outcome measures are used to gauge success. A good control plan identifies the level of success that must be reached before monitoring can be decreased.
ISSN:1096-9012
1944-7396
DOI:10.1097/JHM-D-24-00114