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A CONTINGENCY MODEL OF MANDATED MEDIATION: LESSONS FROM THE RAILWAY LABOR ACT

Over the past decade there has been an upsurge of interest in the study of mediation. Much of the current interest is the consequence of mediation's apparent success in the management of labor-management conflicts. It is suggested here that a critical examination of mandated mediation-a long st...

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Bibliographic Details
Published in:The International journal of conflict management 1993-01, Vol.4 (1), p.61-74
Main Authors: Swiercz, Paul M, Flynn, Linda P
Format: Article
Language:English
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Summary:Over the past decade there has been an upsurge of interest in the study of mediation. Much of the current interest is the consequence of mediation's apparent success in the management of labor-management conflicts. It is suggested here that a critical examination of mandated mediation-a long standing, but neglected part of negotiation under the Railway Labor Act of 1926-can make substantive contributions to the development of mediation theory. This paper proposes a conceptual model for understanding context, process, and outcome constraints on the performance of mandated mediation.
ISSN:1044-4068
1758-8545
DOI:10.1108/eb022721