Interpersonal Facilitation and Job Dedication as Separate Facets of Contextual Performance

This study attempts to refine the construct of contextual performance by dividing it into 2 narrower constructs, interpersonal facilitation and job dedication. Supervisors rated 975 U.S. Air Force mechanics on at least 1 of 4 aspects of job performance (different supervisors rated each aspect of per...

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Bibliographic Details
Published in:Journal of applied psychology 1996-10, Vol.81 (5), p.525-531
Main Authors: Van Scotter, James R, Motowidlo, Stephan J
Format: Article
Language:English
Subjects:
Air Force Personnel
Behavior
Biological and medical sciences
Comparison
Contextual performance
Cooperation
Correlation analysis
Employee Characteristics
Employee morale
Employees
Employment
Factors
Female
Fundamental and applied biological sciences. Psychology
Human
Interpersonal interaction
Interpersonal relations
Job Performance
Male
Mechanics
Motivation
Motivation. Job satisfaction. Attitude
Occupational psychology
Organizational Commitment
Performance appraisal
Personal relationships
Personnel Evaluation
Personnel selection
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Ratings & rankings
Self-Report
Studies
Success
Supervisors
Task analysis
Theory
Work commitment
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Summary:This study attempts to refine the construct of contextual performance by dividing it into 2 narrower constructs, interpersonal facilitation and job dedication. Supervisors rated 975 U.S. Air Force mechanics on at least 1 of 4 aspects of job performance (different supervisors rated each aspect of performance), and 515 of these mechanics also completed self-report individual difference measures. Correlations between performance ratings and individual difference variables support distinguishing task performance from interpersonal facilitation but not from job dedication. Thus this study suggests the need to redefine task performance to include motivational elements of job dedication. Then task performance would include task proficiency and motivation to perform one's own tasks effectively, and contextual performance would include interpersonal skills, the motivation to maintain good working relationships and help others perform their tasks.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.81.5.525