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An accessibility study of state legislative Web sites

On-line state legislative information should be equally accessible to all citizens. While state Web sites have been praised for aesthetic design and innovative services, access has rarely been examined despite the legal activity regarding Web site accessibility on the federal level. This study exami...

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Bibliographic Details
Published in:Government information quarterly 2004, Vol.21 (1), p.65-85
Main Authors: Fagan, Jody Condit, Fagan, Bryan
Format: Article
Language:English
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Summary:On-line state legislative information should be equally accessible to all citizens. While state Web sites have been praised for aesthetic design and innovative services, access has rarely been examined despite the legal activity regarding Web site accessibility on the federal level. This study examined selected Web pages for each of the fifty states using a program that determined the number and type of barriers posed to users of assistive technology. Although some states have clearly made an effort to provide equal access to all, there were a number of examples of inaccessible Web sites. Even states that meet the minimum requirements for accessibility have not chosen to follow the full guidelines. As the amount of on-line information continues to increase, adopting accessibility guidelines will become even more crucial.
ISSN:0740-624X
1872-9517
DOI:10.1016/j.giq.2003.12.010