Access to Services as a Civil and Social Rights Issue: The Role of Welfare Professionals in Regulating Access to and Commissioning Services for Disabled and Older People under New Labour

This paper draws up a theoretical framework of citizenship, based on Marshall’s thesis, that encompasses the idea of access to welfare services (using the example of community care services for disabled and older people) as a civil and social rights issue. The authors critically examine current poli...

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Bibliographic Details
Published in:Social policy & administration 2000-12, Vol.34 (5), p.529-550
Main Authors: Rummery, Kirstein, Glendinning, Caroline
Format: Article
Language:English
Subjects:
Access
Aged
Citizenship
Civil Rights
Community care
Community Services
Delivery Systems
Disabled people
Disabled persons
Elderly
Elderly people
Handicapped
Health
Health Care Services
Health services
Labour Party
National health services
Policy analysis
Social rights
Social Services
United Kingdom
Welfare
Welfare Policy
Welfare Services
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Summary:This paper draws up a theoretical framework of citizenship, based on Marshall’s thesis, that encompasses the idea of access to welfare services (using the example of community care services for disabled and older people) as a civil and social rights issue. The authors critically examine current policy developments in the NHS and local authorities under New Labour that emphasize partnership, particularly the proposals and provisions made in ‘The New NHS’ and ‘Partnership in Action’. Their theoretical framework is used to explore issues concerning access to and the commissioning of health and social care services under New Labour. They conclude that the role of welfare professionals, particularly GPs and social services workers, and their relationships with service users, patients, carers and their families under New Labour presents a continuing challenge to the citizenship status of disabled and older people.
ISSN:0144-5596
1467-9515
DOI:10.1111/1467-9515.00209