E-Mail Communication and Group Cooperation in Mixed Motive Contexts

Two empirical studies are presented that explore how and why e-mail communication (versus face-to-face communication) influences cooperation in mixed motive group contexts. Results indicate that, relative to those engaging in face-to-face interaction, those who interacted via e-mail were (1) less co...

Full description

Saved in:
Bibliographic Details
Published in:Social justice research 2008-12, Vol.21 (4), p.470-489
Main Authors: Naquin, Charles E., Kurtzberg, Terri R., Belkin, Liuba Y.
Format: Article
Language:English
Subjects:
Anthropology
Behavioral Science and Psychology
Communication
Cooperation
Decision Making
Electronic mail systems
Group dynamics
Group Work
Groups
Internet
Mass Media
Personality and Social Psychology
Philosophy
Political Science
Psychology
Social Policy
Sociology
Studies
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Two empirical studies are presented that explore how and why e-mail communication (versus face-to-face communication) influences cooperation in mixed motive group contexts. Results indicate that, relative to those engaging in face-to-face interaction, those who interacted via e-mail were (1) less cooperative and (2) felt more justified in being noncooperative. Feelings of justification mediated the relationship between communication media and the decision to cooperate or not.
ISSN:0885-7466
1573-6725
DOI:10.1007/s11211-008-0084-x