Moderators of the Relationships Between Coworkers' Organizational Citizenship Behavior and Fellow Employees' Attitudes

The authors developed and tested the prediction that the relationship between coworkers' organizational citizenship behaviors (OCBs) and fellow employees' attitudes depends on the supervisors' abusiveness. Results of a longitudinal study using data collected from 173 supervised employ...

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Bibliographic Details
Published in:Journal of applied psychology 2004-06, Vol.89 (3), p.455-465
Main Authors: Tepper, Bennett J, Duffy, Michelle K, Hoobler, Jenny, Ensley, Michael D
Format: Article
Language:English
Subjects:
Abuse
Adult
Attitude
Attitudes
Biological and medical sciences
Citizenship
Correlation analysis
Coworkers
Cross-Sectional Studies
Employee attitude
Employee Attitudes
Employees
Female
Forecasting
Fundamental and applied biological sciences. Psychology
Human
Humans
Job Satisfaction
Labour relations
Male
Management styles
Occupational psychology
Organization and management. Professional relation
Organizational Behavior
Organizational behaviour
Organizational Citizenship Behavior
Organizational citizenship behaviour
Organizational Commitment
Organizational Culture
Personnel Management
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social Responsibility
Studies
Supervision
Supervisor Employee Interaction
Supervisors
Workers
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Summary:The authors developed and tested the prediction that the relationship between coworkers' organizational citizenship behaviors (OCBs) and fellow employees' attitudes depends on the supervisors' abusiveness. Results of a longitudinal study using data collected from 173 supervised employees at 2 points in time (separated by 7 months) suggested that coworkers' OCB was positively related to fellow employees' job satisfaction and affective commitment when abusive supervision was low. However, when abusive supervision was high, coworkers' OCB was negatively related to job satisfaction and was unrelated to organizational commitment. The results of a 2nd study were consistent with the idea that the attributions employees make for their coworkers' OCB explains the moderating effect of abusive supervision on the relationship between coworkers' OCB and job satisfaction.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.89.3.455