Perceiving Needs by Staff and Elderly Clients: The Impact of Training and Client Contact

This project examines survey data from a metropolitan community to investigate comparative rankings of needs of older persons by service providers (N = 42) and their elderly target population (N = 359). Training in gerontology, serving elderly clients exclusively, and having direct contact with elde...

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Bibliographic Details
Published in:The Gerontologist 1980-02, Vol.20 (1), p.71-77
Main Authors: Avant, W. Ray, Dressel, Paula L.
Format: Article
Language:English
Subjects:
Aged
Clinical Competence
Community Participation
Health Services for the Aged - supply & distribution
Humans
Patient Care Planning
Social Work
United States
Workforce
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Description
Summary:This project examines survey data from a metropolitan community to investigate comparative rankings of needs of older persons by service providers (N = 42) and their elderly target population (N = 359). Training in gerontology, serving elderly clients exclusively, and having direct contact with elderly clients as line staff were not predictors of knowledge of elderly needs by service providers. These findings suggest that misperceptions between providers and consumers can be alleviated through consumer participation in the agency planning process.
ISSN:0016-9013
1758-5341
DOI:10.1093/geront/20.1.71