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Competencies for Direct Service Staff Members Who Work with Adults with Severe Mental Illnesses: Specific Knowledge, Attitudes, Skills, and Bibliography

The previous article (Coursey et al., in this Journal) described the bases of these competencies in empirical research, standards of care, clinical guidelines, and relevant stakeholders, including consumers, family members, state mental health personnel, and managed care administrators. It also desc...

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Bibliographic Details
Published in:Psychiatric rehabilitation journal 2000-04, Vol.23 (4), p.378-392
Main Authors: Coursey, Robert D, Curtis, Laurie, Marsh, Diane T, Campbell, Jean, Harding, Courtenay, Spaniol, LeRoy, Lucksted, Alicia, McKenna, John, Kelley, Michael, Paulson, Robert, Zahniser, Jim
Format: Article
Language:English
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Summary:The previous article (Coursey et al., in this Journal) described the bases of these competencies in empirical research, standards of care, clinical guidelines, and relevant stakeholders, including consumers, family members, state mental health personnel, and managed care administrators. It also described the 12 core competencies and their 52 general descriptors. The current article provides the specifics and the documentation that are needed for implementation. These specifications fully describe: a) basic attitudes, values, knowledge, and behaviors that are the foundation of consumer-oriented services; b) services for the consumer's family; c) best practices for intervention and support; d) biological, and pharmacological knowledge; e) psychosocial interventions; f) developing individualized interventions; g) resources, entitlements, and advocacy; h) pertinent laws; i) collaboration with other agencies; j) staff members development; k) cultural competency; and l) evaluation.
ISSN:1095-158X
1559-3126
DOI:10.1037/h0095140