Industrial Relations in Hotels and Catering: Neglect and Paradox?

Given that hotels and catering comprise an important part of the service sector representing the changing face of the economy, their neglect in industrial relations discourse about the ‘new’ industrial relations is no longer sustainable. Previously unpublished data from the Workplace Industrial Rela...

Full description

Saved in:
Bibliographic Details
Published in:British journal of industrial relations 1996-06, Vol.34 (2), p.267-286
Main Author: Lucas, Rosemary
Format: Article
Language:English
Subjects:
Catering
Catering industry
Hotels & motels
Industrial relations
Labor relations
Labor unions
Labour relations
Professional relations. Trade unions
Service industry
Sociology
Sociology of work
Sociology of work and sociology of organizations
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by cdi_FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3
cites cdi_FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3
container_end_page 286
container_issue 2
container_start_page 267
container_title British journal of industrial relations
container_volume 34
creator Lucas, Rosemary
description Given that hotels and catering comprise an important part of the service sector representing the changing face of the economy, their neglect in industrial relations discourse about the ‘new’ industrial relations is no longer sustainable. Previously unpublished data from the Workplace Industrial Relations Survey 1990 (WIRS3) have provided the first opportunity for systematic analysis and evaluation of employment relationship issues in the industry and finds them to be different from those observed elsewhere in the economy. Consequently, hotels and catering can be said to manifest a predominance of ‘unbridled individualism’ associated with ‘poor’ industrial relations outcomes which, paradoxically, exist alongside an above average presence of personnel specialists.
doi_str_mv 10.1111/j.1467-8543.1996.tb00652.x
format article
fullrecord <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_839029314</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>1518326497</sourcerecordid><originalsourceid>FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3</originalsourceid><addsrcrecordid>eNqVkUtPGzEUha2qSE2h_2FEK8pmBr8fbBCNeAQhiiIQS8vxeJCDmaH2RA3_Hg-JskCCql7Yur7fPcfyAWAXwQrldTCvEOWilIySCinFq34GIWe4Wn4Co03rMxhBCEWJoIRfwNeU5rlkTKoROJ609SL10ZtQTF0wve_aVPi2OO96F1Jh2roYm95F394fFlfuPjjbv95em2jqbnm0A7YaE5L7tj63we3pyc34vLz8fTYZH1-WlikhSkdmaOYaSRBGzJJaCoTkzGBuGocRlTAXllqquCWGcOUaI2sI82ZRjVlDtsHPle5T7P4sXOr1o0_WhWBa1y2SlkRBrAiimdz7kGSCE0mF_CeY5SQXfAD3PwQRJJxKLCHP6O4bdN4tYpt_RiPFCGRUDND3dyGGJMGcKpGpwxVlY5dSdI1-iv7RxOfsp4f49VwPGeshYz3Er9fx62Ue_rG2MMma0ETTWp82CgQLJhTJ2NEK--uDe_4PA_3rYjLFfHhluVLwqXfLjYKJDzp3BdN3V2f6TkyvCaM3ekpeAMwK0Do</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1518326497</pqid></control><display><type>article</type><title>Industrial Relations in Hotels and Catering: Neglect and Paradox?</title><source>Applied Social Sciences Index &amp; Abstracts (ASSIA)</source><source>International Bibliography of the Social Sciences (IBSS)</source><source>Business Source Ultimate</source><source>PAIS Index</source><source>Humanities Index</source><creator>Lucas, Rosemary</creator><creatorcontrib>Lucas, Rosemary</creatorcontrib><description>Given that hotels and catering comprise an important part of the service sector representing the changing face of the economy, their neglect in industrial relations discourse about the ‘new’ industrial relations is no longer sustainable. Previously unpublished data from the Workplace Industrial Relations Survey 1990 (WIRS3) have provided the first opportunity for systematic analysis and evaluation of employment relationship issues in the industry and finds them to be different from those observed elsewhere in the economy. Consequently, hotels and catering can be said to manifest a predominance of ‘unbridled individualism’ associated with ‘poor’ industrial relations outcomes which, paradoxically, exist alongside an above average presence of personnel specialists.</description><identifier>ISSN: 0007-1080</identifier><identifier>EISSN: 1467-8543</identifier><identifier>DOI: 10.1111/j.1467-8543.1996.tb00652.x</identifier><identifier>CODEN: BJIRAV</identifier><language>eng</language><publisher>Oxford, UK: Blackwell Publishing Ltd</publisher><subject>Catering ; Catering industry ; Hotels &amp; motels ; Industrial relations ; Labor relations ; Labor unions ; Labour relations ; Professional relations. Trade unions ; Service industry ; Sociology ; Sociology of work ; Sociology of work and sociology of organizations</subject><ispartof>British journal of industrial relations, 1996-06, Vol.34 (2), p.267-286</ispartof><rights>1996 Blackwell Publishing Ltd / London School of Economics</rights><rights>1996 INIST-CNRS</rights><rights>Copyright Blackwell Publishers Jun 1996</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3</citedby><cites>FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,778,782,27853,27911,27912,30987,33210,33211,33837</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&amp;idt=3275793$$DView record in Pascal Francis$$Hfree_for_read</backlink></links><search><creatorcontrib>Lucas, Rosemary</creatorcontrib><title>Industrial Relations in Hotels and Catering: Neglect and Paradox?</title><title>British journal of industrial relations</title><description>Given that hotels and catering comprise an important part of the service sector representing the changing face of the economy, their neglect in industrial relations discourse about the ‘new’ industrial relations is no longer sustainable. Previously unpublished data from the Workplace Industrial Relations Survey 1990 (WIRS3) have provided the first opportunity for systematic analysis and evaluation of employment relationship issues in the industry and finds them to be different from those observed elsewhere in the economy. Consequently, hotels and catering can be said to manifest a predominance of ‘unbridled individualism’ associated with ‘poor’ industrial relations outcomes which, paradoxically, exist alongside an above average presence of personnel specialists.</description><subject>Catering</subject><subject>Catering industry</subject><subject>Hotels &amp; motels</subject><subject>Industrial relations</subject><subject>Labor relations</subject><subject>Labor unions</subject><subject>Labour relations</subject><subject>Professional relations. Trade unions</subject><subject>Service industry</subject><subject>Sociology</subject><subject>Sociology of work</subject><subject>Sociology of work and sociology of organizations</subject><issn>0007-1080</issn><issn>1467-8543</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1996</creationdate><recordtype>article</recordtype><sourceid>7TQ</sourceid><sourceid>8BJ</sourceid><sourceid>C18</sourceid><sourceid>7QJ</sourceid><recordid>eNqVkUtPGzEUha2qSE2h_2FEK8pmBr8fbBCNeAQhiiIQS8vxeJCDmaH2RA3_Hg-JskCCql7Yur7fPcfyAWAXwQrldTCvEOWilIySCinFq34GIWe4Wn4Co03rMxhBCEWJoIRfwNeU5rlkTKoROJ609SL10ZtQTF0wve_aVPi2OO96F1Jh2roYm95F394fFlfuPjjbv95em2jqbnm0A7YaE5L7tj63we3pyc34vLz8fTYZH1-WlikhSkdmaOYaSRBGzJJaCoTkzGBuGocRlTAXllqquCWGcOUaI2sI82ZRjVlDtsHPle5T7P4sXOr1o0_WhWBa1y2SlkRBrAiimdz7kGSCE0mF_CeY5SQXfAD3PwQRJJxKLCHP6O4bdN4tYpt_RiPFCGRUDND3dyGGJMGcKpGpwxVlY5dSdI1-iv7RxOfsp4f49VwPGeshYz3Er9fx62Ue_rG2MMma0ETTWp82CgQLJhTJ2NEK--uDe_4PA_3rYjLFfHhluVLwqXfLjYKJDzp3BdN3V2f6TkyvCaM3ekpeAMwK0Do</recordid><startdate>199606</startdate><enddate>199606</enddate><creator>Lucas, Rosemary</creator><general>Blackwell Publishing Ltd</general><general>Blackwell</general><general>London School of Economics</general><scope>BSCLL</scope><scope>IQODW</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>HBMBR</scope><scope>HVZBN</scope><scope>K30</scope><scope>PAAUG</scope><scope>PAWHS</scope><scope>PAWZZ</scope><scope>PAXOH</scope><scope>PBHAV</scope><scope>PBQSW</scope><scope>PBYQZ</scope><scope>PCIWU</scope><scope>PCMID</scope><scope>PCZJX</scope><scope>PDGRG</scope><scope>PDWWI</scope><scope>PETMR</scope><scope>PFVGT</scope><scope>PGXDX</scope><scope>PIHIL</scope><scope>PISVA</scope><scope>PJCTQ</scope><scope>PJTMS</scope><scope>PLCHJ</scope><scope>PMHAD</scope><scope>PNQDJ</scope><scope>POUND</scope><scope>PPLAD</scope><scope>PQAPC</scope><scope>PQCAN</scope><scope>PQCMW</scope><scope>PQEME</scope><scope>PQHKH</scope><scope>PQMID</scope><scope>PQNCT</scope><scope>PQNET</scope><scope>PQSCT</scope><scope>PQSET</scope><scope>PSVJG</scope><scope>PVMQY</scope><scope>PZGFC</scope><scope>7TQ</scope><scope>8BJ</scope><scope>DHY</scope><scope>DON</scope><scope>FQK</scope><scope>JBE</scope><scope>C18</scope><scope>7TB</scope><scope>8FD</scope><scope>FR3</scope><scope>7QJ</scope></search><sort><creationdate>199606</creationdate><title>Industrial Relations in Hotels and Catering: Neglect and Paradox?</title><author>Lucas, Rosemary</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1996</creationdate><topic>Catering</topic><topic>Catering industry</topic><topic>Hotels &amp; motels</topic><topic>Industrial relations</topic><topic>Labor relations</topic><topic>Labor unions</topic><topic>Labour relations</topic><topic>Professional relations. Trade unions</topic><topic>Service industry</topic><topic>Sociology</topic><topic>Sociology of work</topic><topic>Sociology of work and sociology of organizations</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Lucas, Rosemary</creatorcontrib><collection>Istex</collection><collection>Pascal-Francis</collection><collection>CrossRef</collection><collection>Periodicals Index Online Segment 14</collection><collection>Periodicals Index Online Segment 24</collection><collection>Periodicals Index Online</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - West</collection><collection>Primary Sources Access (Plan D) - International</collection><collection>Primary Sources Access &amp; Build (Plan A) - MEA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Midwest</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Northeast</collection><collection>Primary Sources Access (Plan D) - Southeast</collection><collection>Primary Sources Access (Plan D) - North Central</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Southeast</collection><collection>Primary Sources Access (Plan D) - South Central</collection><collection>Primary Sources Access &amp; Build (Plan A) - UK / I</collection><collection>Primary Sources Access (Plan D) - Canada</collection><collection>Primary Sources Access (Plan D) - EMEALA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - North Central</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - South Central</collection><collection>Primary Sources Access &amp; Build (Plan A) - International</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - International</collection><collection>Primary Sources Access (Plan D) - West</collection><collection>Periodicals Index Online Segments 1-50</collection><collection>Primary Sources Access (Plan D) - APAC</collection><collection>Primary Sources Access (Plan D) - Midwest</collection><collection>Primary Sources Access (Plan D) - MEA</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - Canada</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - UK / I</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - EMEALA</collection><collection>Primary Sources Access &amp; Build (Plan A) - APAC</collection><collection>Primary Sources Access &amp; Build (Plan A) - Canada</collection><collection>Primary Sources Access &amp; Build (Plan A) - West</collection><collection>Primary Sources Access &amp; Build (Plan A) - EMEALA</collection><collection>Primary Sources Access (Plan D) - Northeast</collection><collection>Primary Sources Access &amp; Build (Plan A) - Midwest</collection><collection>Primary Sources Access &amp; Build (Plan A) - North Central</collection><collection>Primary Sources Access &amp; Build (Plan A) - Northeast</collection><collection>Primary Sources Access &amp; Build (Plan A) - South Central</collection><collection>Primary Sources Access &amp; Build (Plan A) - Southeast</collection><collection>Primary Sources Access (Plan D) - UK / I</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - APAC</collection><collection>Primary Sources Access—Foundation Edition (Plan E) - MEA</collection><collection>PAIS Index</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>PAIS International</collection><collection>PAIS International (Ovid)</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><collection>Humanities Index</collection><collection>Mechanical &amp; Transportation Engineering Abstracts</collection><collection>Technology Research Database</collection><collection>Engineering Research Database</collection><collection>Applied Social Sciences Index &amp; Abstracts (ASSIA)</collection><jtitle>British journal of industrial relations</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Lucas, Rosemary</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Industrial Relations in Hotels and Catering: Neglect and Paradox?</atitle><jtitle>British journal of industrial relations</jtitle><date>1996-06</date><risdate>1996</risdate><volume>34</volume><issue>2</issue><spage>267</spage><epage>286</epage><pages>267-286</pages><issn>0007-1080</issn><eissn>1467-8543</eissn><coden>BJIRAV</coden><abstract>Given that hotels and catering comprise an important part of the service sector representing the changing face of the economy, their neglect in industrial relations discourse about the ‘new’ industrial relations is no longer sustainable. Previously unpublished data from the Workplace Industrial Relations Survey 1990 (WIRS3) have provided the first opportunity for systematic analysis and evaluation of employment relationship issues in the industry and finds them to be different from those observed elsewhere in the economy. Consequently, hotels and catering can be said to manifest a predominance of ‘unbridled individualism’ associated with ‘poor’ industrial relations outcomes which, paradoxically, exist alongside an above average presence of personnel specialists.</abstract><cop>Oxford, UK</cop><pub>Blackwell Publishing Ltd</pub><doi>10.1111/j.1467-8543.1996.tb00652.x</doi><tpages>20</tpages></addata></record>
fulltext fulltext
identifier ISSN: 0007-1080
ispartof British journal of industrial relations, 1996-06, Vol.34 (2), p.267-286
issn 0007-1080
1467-8543
language eng
recordid cdi_proquest_miscellaneous_839029314
source Applied Social Sciences Index & Abstracts (ASSIA); International Bibliography of the Social Sciences (IBSS); Business Source Ultimate; PAIS Index; Humanities Index
subjects Catering
Catering industry
Hotels & motels
Industrial relations
Labor relations
Labor unions
Labour relations
Professional relations. Trade unions
Service industry
Sociology
Sociology of work
Sociology of work and sociology of organizations
title Industrial Relations in Hotels and Catering: Neglect and Paradox?
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-16T04%3A44%3A28IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Industrial%20Relations%20in%20Hotels%20and%20Catering:%20Neglect%20and%20Paradox?&rft.jtitle=British%20journal%20of%20industrial%20relations&rft.au=Lucas,%20Rosemary&rft.date=1996-06&rft.volume=34&rft.issue=2&rft.spage=267&rft.epage=286&rft.pages=267-286&rft.issn=0007-1080&rft.eissn=1467-8543&rft.coden=BJIRAV&rft_id=info:doi/10.1111/j.1467-8543.1996.tb00652.x&rft_dat=%3Cproquest_cross%3E1518326497%3C/proquest_cross%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-c5977-e3b1bef831215c3d87118ba26afe214808bac4c496c3a369efa8d00a8dc1d25f3%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=1518326497&rft_id=info:pmid/&rfr_iscdi=true