How Effective Are the Things People Say to Apologize? Effects of the Realization of the Apology Speech Act

The Cross-Cultural Speech Act Realization Project (Blum-Kulka, House, & Kasper, 1989a) has identified five components of an "apology speech act set": five strategies that speakers use to apologize. This study examines the effects of four of those strategies (illocutionary force indicat...

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Bibliographic Details
Published in:Journal of psycholinguistic research 1997-01, Vol.26 (1), p.127-140
Main Authors: Scher, Steven J., Darley, John M.
Format: Article
Language:English
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