Employment-related information for clients receiving mental health services and clinicians

Objective: Clients receiving public mental health services and clinicians require information to facilitate client access to suitable employment services. However, little is known about the specific employment-related information needs of these groups. This study aimed to identify employment-related...

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Bibliographic Details
Published in:Work (Reading, Mass.) Mass.), 2011-01, Vol.39 (3), p.291-303
Main Authors: King, Joanne, Cleary, Catherine, Harris, Meredith G., Lloyd, Chris, Waghorn, Geoff
Format: Article
Language:English
Subjects:
Adult
Categories
Clients
Communicating
Employment
Employment agencies
Employment, Supported
Female
Focus Groups
Health Personnel
Health services
Health Services Accessibility
Humans
Information
Information Dissemination
Interviews as Topic
Journeys
Male
Mental Disorders - rehabilitation
Mental health
Mental health care
Mental Health Services
Messages
Middle Aged
Queensland
Receiving
Studies
Young Adult
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Description
Summary:Objective: Clients receiving public mental health services and clinicians require information to facilitate client access to suitable employment services. However, little is known about the specific employment-related information needs of these groups. This study aimed to identify employment-related information needs among clients, clinicians and employment specialists, with a view to developing a new vocational information resource. Participants: Employment-related information needs were identified via a series of focus group consultations with clients, clinicians, and employment specialists (n=23). Methods: Focus group discussions were guided by a common semi-structured interview schedule. Results: Several categories of information need were identified: countering incorrect beliefs about work; benefits of work; disclosure and managing personal information; impact of earnings on welfare entitlements; employment service pathways; job preparation, planning and selection; and managing illness once working. Clear preferences were expressed about effective means of communicating the key messages in written material. Conclusions: This investigation confirmed the need for information tailored to clients and clinicians in order to activate clients' employment journey and to help them make informed decisions about vocational assistance.
ISSN:1051-9815
1875-9270
DOI:10.3233/WOR-2011-1177