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Your attitude can make or break your career as a financial services advisor

Many financial professionals are unaware of the attitude they convey. While they may be doing all the physical things correctly - such as giving firm handshakes, correctly saying the client's name and dressing appropriately - their attitude sabotages their business success. The five most common...

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Bibliographic Details
Published in:Financial Services Advisor 2001-03, Vol.144 (2), p.23
Main Author: Dana May Casperson
Format: Article
Language:English
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Summary:Many financial professionals are unaware of the attitude they convey. While they may be doing all the physical things correctly - such as giving firm handshakes, correctly saying the client's name and dressing appropriately - their attitude sabotages their business success. The five most common attitude new-business killers are: 1. not being respectful of time, 2. being preoccupied or aloof, 3. interrupting or correcting your client, 4. displaying nervous or annoying mannerisms, and 5. using an unfavorable speech pattern.
ISSN:1524-7589