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Trustees and service volunteers: the case for closer ties

There seems to be a growing realization that differences exist between direct service volunteers and leadership volunteers. Increasingly, service volunteers is the term used to designate those individuals rendering direct services to the hospital, like staffing a gift shop, helping in a patient tran...

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Bibliographic Details
Published in:Trustee 1991-07, Vol.44 (7), p.4-13
Main Author: Sabatino, F
Format: Magazinearticle
Language:English
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Summary:There seems to be a growing realization that differences exist between direct service volunteers and leadership volunteers. Increasingly, service volunteers is the term used to designate those individuals rendering direct services to the hospital, like staffing a gift shop, helping in a patient transport program, or working on a fund-raising drive. Leadership volunteers is the term used to designate hospital trustees or members of a community advisory board donating their time to planning and oversight issues. Direct service volunteering brings a unique perspective that most hospital board members do not have the privilege of having, according to Janet Brown, trustee of Holston Valley Health Care Inc. Barbara Wait of the Hospital Association of New York State believes that in-service hospital volunteers probably represent a greater cross section of the community than board members. Experts appear to agree that both communities and institutions benefit when boards communicate effectively with volunteer groups. Some believe that the best coordination between service volunteers and leadership volunteers occurs when it is conducted by state hospital associations.
ISSN:0041-3674
1943-5134