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Organizational learning in health care

Organizational learning is defined as a process of improving organizational actions through acquiring and developing new knowledge and capabilities. The widely shared mental model in healthcare views learning as a relatively structured activity undertaken by individual participants a they prepare to...

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Bibliographic Details
Published in:Health Forum Journal 2001-03, Vol.44 (2), p.32-35
Main Authors: Bohmer, R M, Edmondson, A C
Format: Magazinearticle
Language:English
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Summary:Organizational learning is defined as a process of improving organizational actions through acquiring and developing new knowledge and capabilities. The widely shared mental model in healthcare views learning as a relatively structured activity undertaken by individual participants a they prepare to enter independent practice and, later, as they maintain and update their clinical skills. In this model, learning is a linear, individual, and monotypic activity. Learning in health care delivery organizations should be viewed as cyclical rather than linear, multilevel rather than individual and dualistic rather than monotypic. Not only ides this alternative model better reflect certain aspects of actual practice, but wider acceptance of it may facilitate ongoing improvement efforts.
ISSN:1527-3547