Partnering: value-added quality and service

In a roundtable discussion, professional metalworking purchasers and service center executives met to discuss mutual concerns. Aubrey L. Livsie, purchasing agent for Pelton & Crane, said his company has one program especially for steel, called the preferred vendor program. In this program, the f...

Full description

Saved in:
Bibliographic Details
Published in:Purchasing world 1989-06, Vol.33 (6), p.22
Main Authors: Zink, Michael R, Hicks, Todd, Baucom, Joseph W, Sharkey, III, Andrew G, Puchy, Edward M, Walters, Darrel, Hansborough, Donna J, Angell, George P, Alper, Mark, Livsie, Aubrey L, Stevens, Ron, Dillion, Tom
Format: Article
Language:English
Subjects:
Beliefs, opinions and attitudes
Buyers
Conferences, meetings and seminars
Public relations
Purchasing
Purchasing agents
Relations
Service centers
Steel industry
Suppliers
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:In a roundtable discussion, professional metalworking purchasers and service center executives met to discuss mutual concerns. Aubrey L. Livsie, purchasing agent for Pelton & Crane, said his company has one program especially for steel, called the preferred vendor program. In this program, the firm brings in the inside salespeople and the general management of the service center and instructs them on what they need to do to be a service center for Pelton & Crane. According to Edward M. Puchy of Carolina Steel Corp., the caliber of sales calls has improved and purchasing personnel are far more capable and professional than years ago. The sales agents address the economics, quality, and service aspects as well as the sales side. Puchy feels that, despite all the improvements, communication remains the most significant problem, whether it be between the supplier and the customer or within the manufacturer's own organization.
ISSN:0093-1659