Qualitative Assessment of Training Programs for Alcohol Servers and Establishment Managers

Objective: In an attempt to reduce the societal burden associated with alcohol-related problems such as underage drinking and drunk driving, some local communities and state governments mandate training programs for employees of establishments that serve or sell alcoholic beverages. This study was d...

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Bibliographic Details
Published in:Public health reports (1974) 1998-03, Vol.113 (2), p.162-169
Main Authors: Toomey, Traci L., Gudrun R. Kilian, John P. Gehan, Cheryl L. Perry, Jones-Webb, Rhonda, Wagenaar, Alexander C.
Format: Article
Language:English
Subjects:
Adolescent
Age Factors
Alcohol drinking
Alcohol Drinking - legislation & jurisprudence
Alcohol use
Alcoholic Beverages
Alcoholic intoxication
Alcoholic Intoxication - prevention & control
Automobile Driving
Bars
Bartending
Biological and medical sciences
Education - legislation & jurisprudence
Evaluation Studies as Topic
General aspects
Health systems. Social services
Humans
Job training
Liquor
Local Health Departments
Magnetic storage
Medical sciences
Minors
Network servers
Occupations
Public health
Public health. Hygiene
Public health. Hygiene-occupational medicine
Restaurants
Retail sales
Social Problems
Training
Training devices
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Summary:Objective: In an attempt to reduce the societal burden associated with alcohol-related problems such as underage drinking and drunk driving, some local communities and state governments mandate training programs for employees of establishments that serve or sell alcoholic beverages. This study was designed to assess the available training programs for employees and managers and to identify states that either mandate training programs or encourage them by reducing establishments' legal liability. Methods: Training programs were identified through the Internet, key informants, and the research literature. Three researchers independently rated each of 22 local and national programs across 10 categories. In addition, the authors surveyed alcoholic beverage control agencies and legislative research bureaus in the 50 U.S. states. Results: The results show that training programs are not standardized and vary widely in content, use of behavior change methods, and production quality. Most programs targeted waitstaff and bartenders. Only one program exclusively targeted owners and managers. Conclusions: National standards must be developed for training programs for servers, managers, and owners.
ISSN:0033-3549
1468-2877