Use of Mobile Apps: A Patient‐centered Approach

• Published in: Academic emergency medicine 2015-06, Vol.22 (6), p.765-768
• Main Authors: VonHoltz, Lauren A. Houdek, Hypolite, Kendra A., Carr, Brendan G., Shofer, Frances S., Winston, Flaura K., Hanson, C. William, Merchant, Raina M., Miner, James
• Format: Article
• Language: English
• Subjects: Adolescent; Adult; Consumer Health Information - methods; Emergency medical care; Female; Health Knowledge, Attitudes, Practice; Humans; Information sharing; Male; Middle Aged; Mobile Applications - statistics & numerical data; Patient Acceptance of Health Care; Patient-Centered Care - methods; Smartphone; Smartphones; Social networks; Socioeconomic Factors; Software; Surveys and Questionnaires; Technology adoption; Telemedicine; Young Adult
• ISSN: 1069-6563; 1553-2712
• DOI: 10.1111/acem.12675

Objectives This study explored what smartphone health applications (apps) are used by patients, how they learn about health apps, and how information about health apps is shared. Methods Patients seeking care in an academic ED were surveyed about the following regarding their health apps: use, knowledge, sharing, and desired app features. Demographics and health information were characterized by summary statistics. Results Of 300 participants, 212 (71%) owned smartphones, 201 (95%) had apps, and 94 (44%) had health apps. The most frequently downloaded health apps categories were exercise 46 (49%), brain teasers 30 (32%), and diet 23 (24%). The frequency of use of apps varied as six (6%) of health apps were downloaded but never used, 37 (39%) apps were used only a few times, and 40 (43%) health apps were used once per month. Only five apps (2%) were suggested to participants by health care providers, and many participants used health apps intermittently (55% of apps ≤ once a month). Participants indicated sharing information from 64 (59%) health apps, mostly within social networks (27 apps, 29%) and less often with health care providers (16 apps, 17%). Conclusions While mobile health has experienced tremendous growth over the past few years, use of health apps among our sample was low. The most commonly used apps were those that had broad functionality, while the most frequently used health apps encompassed the topics of exercise, diet, and brain teasers. While participants most often shared information about health apps within their social networks, information was less frequently shared with providers, and physician recommendation played a small role in influencing patient use of health apps.