Provider perceptions’ of a patient navigator for adolescents and young adults with cancer

Purpose Healthcare providers (HCPs) and other staff at a comprehensive Cancer Center were interviewed on how to best implement a patient navigator position when working with adolescents and young adults (AYA) with cancer. Research objectives included assessing staff perceptions of (a) barriers to op...

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Bibliographic Details
Published in:Supportive care in cancer 2019-11, Vol.27 (11), p.4091-4098
Main Authors: LaRosa, Kayla N., Stern, Marilyn, Lynn, Courtney, Hudson, Janella, Reed, Damon R., Donovan, Kristine A., Quinn, Gwendolyn P.
Format: Article
Language:English
Subjects:
Adolescent
Adult
Analysis
Cancer
Content analysis
Continuity of care
Female
Health Personnel - psychology
Health Resources
Humans
Male
Medical research
Medicine
Medicine & Public Health
Medicine, Experimental
Neoplasms - psychology
Nursing
Nursing Research
Oncology
Original Article
Pain Medicine
Patient Navigation - methods
Professional development
Qualitative Research
Rehabilitation Medicine
Roles
Teenagers
Young Adult
Young adults
Youth
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Summary:Purpose Healthcare providers (HCPs) and other staff at a comprehensive Cancer Center were interviewed on how to best implement a patient navigator position when working with adolescents and young adults (AYA) with cancer. Research objectives included assessing staff perceptions of (a) barriers to optimal care for AYA, (b) roles and responsibilities for a patient navigator, and (c) training needed for future patient navigators. Methods Semi-structured interviews were conducted with 17 staff members providing care to AYA. Verbatim transcripts were hand-coded using inductive content analysis. Results Roles and responsibilities of a patient navigator were described as needing to coordinate services, be knowledgeable of resources inside and outside the Cancer Center, provide emotional support, advocate for AYA, assist with financial and insurance issues, and serving as the first point of contact. Conclusions Staff serving AYA reported the desired roles and training they wished a patient navigator to possess. This study contributes to the literature by conducting stakeholder assessment of the goals and roles of an AYA patient navigator (PN). PN positions should be adapted to the workflow and ethos of the institution.
ISSN:0941-4355
1433-7339
DOI:10.1007/s00520-019-04687-3