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Incentivizing Excellent Care to At-Risk Groups with a Health Equity Summary Score
Background Social risk factors (SRFs) such as minority race-and-ethnicity or low income are associated with quality-of-care, health, and healthcare outcomes. Organizations might prioritize improving care for easier-to-treat groups over those with SRFs, but measuring, reporting, and further incentivi...
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Published in: | Journal of general internal medicine : JGIM 2021-07, Vol.36 (7), p.1847-1857 |
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Main Authors: | , , , , , , , , , , |
Format: | Article |
Language: | English |
Subjects: | |
Citations: | Items that this one cites Items that cite this one |
Online Access: | Get full text |
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Summary: | Background
Social risk factors (SRFs) such as minority race-and-ethnicity or low income are associated with quality-of-care, health, and healthcare outcomes. Organizations might prioritize improving care for easier-to-treat groups over those with SRFs, but measuring, reporting, and further incentivizing quality-of-care for SRF groups may improve their care.
Objective
To develop, as a proof-of-concept, a Health Equity Summary Score (HESS): a succinct, easy-to-understand score that could be used to promote high-quality care to those with SRFs in Medicare Advantage (MA) health plans, which provide care for almost twenty million older and disabled Americans and collect extensive quality measure and SRF data.
Design
We estimated, standardized, and combined performance scores for two sets of quality measures for enrollees in 2013–2016 MA health plans, considering both current levels of care, within-plan improvement, and nationally benchmarked improvement for those with SRFs (specifically, racial-and-ethnic minority status and dual-eligibility for Medicare and Medicaid).
Participants
All MA plans with publicly reported quality scores and 500 or more 2016 enrollees.
Main Measures
Publicly reported clinical quality and patient experience measures.
Key Results
Almost 90% of plans measured for MA Star Ratings received a HESS; plans serving few patients with SRFs were excluded. The summary score was moderately positively correlated with publicly reported overall Star Ratings (
r
= 0.66–0.67). High-scoring plans typically had sizable enrollment of both racial-and-ethnic minorities (38–42%) and dually eligible beneficiaries (29–38%).
Conclusions
We demonstrated the feasibility of developing and estimating a HESS that is intended to promote and incentivize excellent care for racial-and-ethnic minorities and dually eligible MA enrollees. The HESS measures SRF-specific performance and does not simply duplicate overall plan Star Ratings. It also identifies plans that provide excellent care to large numbers of those with SRFs. Our methodology could be extended to other SRFs, quality measures, and settings. |
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ISSN: | 0884-8734 1525-1497 |
DOI: | 10.1007/s11606-019-05473-x |