Analysis of activities undertaken by ward-based clinical pharmacy technicians during patient hospital journey

IntroductionPrevious studies recognise insufficient time as an obstacle to pharmacists expanding their clinical-based activities and services. For such a reason, the role of well-trained ward-based clinical pharmacy technicians (CPTs) is to work as an integral part of the pharmacy team to achieve th...

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Bibliographic Details
Published in:European journal of hospital pharmacy. Science and practice 2021-11, Vol.28 (6), p.313-319
Main Authors: Abuelhana, Ahmed, Ashfield, Linden, Scott, Michael G, Fleming, Glenda F, Sabry, Nermin, Farid, Samar, Burnett, Kathryn
Format: Article
Language:English
Subjects:
Cardiology
Clinical outcomes
clinical pharmacy services
clinical pharmacy technicians
Data collection
Drug stores
Hospitals
Humans
medicines management
medicines optimisation
Original Research
patient journey
Patient safety
Pharmacists
Pharmacy Service, Hospital - methods
Pharmacy Technicians
pharmacy workforce
Prescription drugs
Prospective Studies
Statistical analysis
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Summary:IntroductionPrevious studies recognise insufficient time as an obstacle to pharmacists expanding their clinical-based activities and services. For such a reason, the role of well-trained ward-based clinical pharmacy technicians (CPTs) is to work as an integral part of the pharmacy team to achieve the best patient outcomes and medicines optimisation, releasing pharmacist time to complete more complex clinical-related activities.ObjectiveTo demonstrate quantitatively the range and extent of daily activities undertaken by CPTs during a patient’s hospital journey.MethodA prospective-based study has been designed. All daily working services and activities undertaken by ward-based CPTs within a 450-bed Acute District General hospital were quantitatively collected and documented. Data were collected from five medical, two surgical and one cardiology wards of 30 beds in each over a period of 2 weeks for each ward representing a total of 70 working days (14 weeks, excluding weekends).ResultsResults showed the breakdown of seven different ward-based activities throughout a typical working day with the main working load being reviews of the patients’ medication charts in order to supply new medicines and refer medicines-related issues to the ward pharmacist, with an average number reviewed of (23.17±0.85) representing 77.23% of the total patients in a 30-bed ward. The CPTs’ highest workload was on Mondays and Fridays, mainly during the morning working hours (09:00–12:00). Also, statistically significant differences (p
ISSN:2047-9956
2047-9964
DOI:10.1136/ejhpharm-2019-001972