Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock.
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Englewood Cliffs, N.J. ; London :
Prentice Hall ; ,
c1992
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| Edition: | 2nd ed. |
| Subjects: | |
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