Lovelock, C. H. (1992). Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock: Marketing, operations, and human resources (2nd ed.). Prentice Hall ;.
Chicago Style (17th ed.) CitationLovelock, Christopher H. Managing Services : Marketing, Operations, and Human Resources / (compiled by) Christopher H. Lovelock: Marketing, Operations, and Human Resources. 2nd ed. Englewood Cliffs, N.J. ; London: Prentice Hall ;, 1992.
MLA (9th ed.) CitationLovelock, Christopher H. Managing Services : Marketing, Operations, and Human Resources / (compiled by) Christopher H. Lovelock: Marketing, Operations, and Human Resources. 2nd ed. Prentice Hall ;, 1992.
Warning: These citations may not always be 100% accurate.