Skip to content
VuFind
Log in
Library Catalogue Plus
Library
Subject guides
Databases
Referencing
Catalogue
Articles Plus
All Fields
Title
Author
Subject
Shelfmark
ISBN/ISSN
Tag
Find
Advanced Search
Customer first : a strategy fo...
Cite this
Email this
Print
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to BibTeX
Export to RIS
Save to List
Permanent link
Loading…
Customer first : a strategy for quality service.
Saved in:
Bibliographic Details
Main Author:
Walker, Denis
Format:
Book
Language:
English
Published:
Aldershot :
Gower,
1990
Subjects:
Customer service
>
Management
Tags:
Add Tag
No Tags, Be the first to tag this record!
Availability
Description
Similar Items
Staff View
Similar Items
How to measure service quality & customer satisfaction : the informal field-guide for tools and techniques / Chuck Chakrapani.
by: Chakrapani, Chuck
Published: (1998)
Customer service : empowerment and entrapment / edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott.
Published: (2001)
The invisible customer : strategies for successful customer service down the wire / Brian Clegg.
by: Clegg, Brian
Published: (2000)
Customer service and support : implementing effective strategies / Colin G. Armistead and Graham Clark.
by: Armistead, Colin G.
Published: (1992)
Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman.
by: Goodman, John A.
Published: (2014)