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Managing for quality in the service sector / edited by Willem F.G. Mastenbroek.
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| Format: | Book |
| Language: | English |
| Published: |
Oxford :
Basil Blackwell,
1991
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Pilkington Library
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Shelfmark:
658.91/MAN |
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Copy number
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Copy [0400374706]
Unknown
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Copy [0403169038]
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