The service advantage : how to identify and fulfill customer needs / Karl Albrecht, Lawrence J. Bradford.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Homewood, Ill. :
Dow Jones-Irwin,
1990
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|