Customer retention : a behavioural model / by Robert Hamilton, Barry Howcroft and John Saunders.
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Loughborough :
Loughborough University Banking Centre,
1993.
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| Series: | LUBC research paper series ;
no.76 |
| Tags: | Add Tag |