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Inspired customer service : strategies for service quality / David Clutterbuck, Graham Clark, Colin Armistead. strategies for service quality /
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| Format: | Book |
| Language: | English |
| Published: |
London :
Kogan Page,
1993
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Pilkington Library
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Shelfmark:
658.812/CLU |
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Copy number
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Copy [0401514943]
Unknown
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Copy [0401514935]
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