APA (7th ed.) Citation

Clutterbuck, D., Clark, G., & Armistead, C. G. (1993). Inspired customer service : strategies for service quality / David Clutterbuck, Graham Clark, Colin Armistead: Strategies for service quality. Kogan Page.

Chicago Style (17th ed.) Citation

Clutterbuck, David, Graham Clark, and Colin G. Armistead. Inspired Customer Service : Strategies for Service Quality / David Clutterbuck, Graham Clark, Colin Armistead: Strategies for Service Quality. London: Kogan Page, 1993.

MLA (9th ed.) Citation

Clutterbuck, David, et al. Inspired Customer Service : Strategies for Service Quality / David Clutterbuck, Graham Clark, Colin Armistead: Strategies for Service Quality. Kogan Page, 1993.

Warning: These citations may not always be 100% accurate.