Effective IT service management to ITIL and beyond! / Rob Addy.
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| Main Author: | |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Berlin :
Springer,
2007.
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| Subjects: | |
| Online Access: | https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=336991 |
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