Dealing with demanding customers : how to turn complaints into opportunities / David M. Martin. how to turn complaints into opportunities /

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Bibliographic Details
Main Author: Martin, David M.
Corporate Author: Institute of Management Foundation
Format: Book
Language:English
Published: London : Pitman, 1994.
Subjects:
Customer relations > Management
Customer satisfaction
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Pilkington Library

Availability details from Pilkington Library
Shelfmark: 658.812/MAR
Copy number Shelving location Availability
Copy [0403670101] Unknown On Shelf

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