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Introduction to the ITIL servi...
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Introduction to the ITIL service lifecycle.
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Bibliographic Details
Corporate Author:
Great Britain. Office of Government Commerce
Format:
Book
Language:
English
Published:
Norwich :
TSO,
2010.
Edition:
2nd ed.
Subjects:
Information technology
>
Management.
Support services (Management)
Computer technical support
>
Standards.
Information technology
>
Quality control.
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